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Full time Innovation Strategist

Innovation Strategist

Position Overview:

Maddock Douglas (MD) is seeking a full time innovation practitioner to contribute to enabling our clients to grow, stake new ground and stay relevant into the future. Ideal candidates are highly strategic, comfortable dealing with ambiguity and have experience developing positioning recommendations, guiding market research analysis and defining brand elements and tone. Candidates would need to work out of our Chicago-area office with flexibility to work from home once a week and be available to travel to various client locations for key meetings and workshops. Professional services consulting firm or creative agency experience is required. Position pays up to $80,000-$90,000 depending on level of experience.

Main Responsibilities:

Strategically lead client projects and give guidance to work teams across the organization in order to develop deliverables that meet client’s needs. Example projects/efforts include:

  •  Positioning, brand strategy and messaging development
  •  Storytelling presentations or videos to capture the essence of an experience or process
  • Strategic recommendations/road maps
  • Client or product competitive analysis
  • Future trend and relevant opportunity landscape framing

Attend key client meetings and be strategic client contact, leading the conversation and providing recommendations

Gather a wide variety of inputs (e.g., client-provided documents, secondary research, client, expert or customer interviews) and analyze them in order to uncover patterns and synthesize findings into well-structured, visually-driven presentations

Develop PowerPoint presentations that tell a succinct and powerful story and properly set up all work and recommendations delivered

Drive development of a strategic position a client can occupy now and in the future based on an understanding of their business/strengths, customer/prospect needs, the competitive landscape and the future of that industry

Help plan/design and facilitate co-creation workshops in order to help align clients, participate as a table lead in those workshops, providing guidance and oversight and contributing to generation of content/ideas

Identify the appropriate approaches to meet challenges, then define the process and scope accordingly (this includes doing so in support of business development efforts)

Manage P&L to deliver against target metrics in collaboration with Business Unit Leader and Project Manager

Identify when additional resources are needed on projects assigned to and provide strategic direction to work teams, including across other business units and external partners/contractors

Key Skills:

  • Fast learner who can easily get up to speed on a client’s business and quickly synthesize information into digestible recommendations
  • Very comfortable with ambiguity and able to easily pivot in a fast-paced environment
  •  Connective thinker who can articulate abstract concepts and how they can be applied to create business value
  • Team player willing to “dig in” and make the progress needed to contribute to client value
  • Excellent communicator with ability to build rapport through authenticity and honest feedback
  •  Strong ability to present findings/recommendations in front of executive level client groups
  • Passionate, collaborative and always willing to find creative ways to make progress
  • Ability to see things through and keep things on track.

Other Valuable Talents:

  • Strategic content development and high-level writing abilities
  • Financial services/insurance experience
  • Background/depth of knowledge in one or more of the following areas: brand positioning, cognitive models, design thinking, experience design, Lean Startup

Education/Experience Requirements: 

  • Undergraduate or graduate degree
  • Business, Psychology, Marketing, Customer Experience, Design Thinking or related field preferred
  • 7+ years experience in a professional services environment.

About Maddock Douglas:

Maddock Douglas ( is an internationally recognized innovation-consulting firm that helps companies design, brand and launch new products, services, experiences and business models while also empowering an agile culture that can continually innovate.  

If you have any questions about this opportunity, please email Jessica Vitale at-

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